Shipping & Returns

North Family Farm Shipping Policy

 

We usually ship orders within one or two business days. Maple syrup is delicate as well as heavy. Generally we ship by US postal service Priority Mail for heavier packages we use FEDEX of UPS. Orders for maple syrup can be shipped anywhere within the continental United States.

Shipping is FREE if a single order totals more than $85.00. If the order is less than $85.00 and is going anywhere outside New England or New York shipping will be $14.00 per order. If the shipping destination is within New England or New York shipping will be $12.00 per order.

For orders shipping outside the continental US, contact us for a quote on the shipping cost.

We take pride in making our maple syrup. We want it to be easy and enjoyable for you to order from us. It rarely happens that a package is lost or damaged on its way to you. If you have trouble with a package, please contact us right away and we will replace it.